FAQs

How do I get a quote?

We cannot give you an accurate quote until we know more about your company, your customers and your overall objectives, please contact us to start the ball rolling.

How long does the average website project take?

The majority of our website projects are completed with 2-3 months. Smaller brochure style websites can be completed much faster.

In our experience the main delay with web design projects is due to late delivery of website content so if you have finalised content that you can provide at the very start of the project we can often fast-track your project considerably.

What are your payment terms?

For the vast majority of projects we ask for 50% upfront and the remainder on completion.

For larger projects we often split the payments into three, so one at the start, another at the project mid-point and the remainder on completion.

For updates and on-going work we generally invoice clients on a monthly basis so at the end of each month you receive an invoice for our work with payment due within 30 days.

How does the web design process work?

Please take a look at our web design approach which shows the process in detail.

Can I view the website as it progresses?

Yes, as soon as we have created some pages for your site you are given a password protected location on our server where you can view the draft site as it progresses. We make regular updates to the draft site so you will be able to check on progress throughout the project life cycle.

Can we have a meeting before we go ahead?

Yes, we are happy to provide a free initial consultation to discuss your project in person, please contact us.

Do you host websites?

Yes, we prefer to host our client's websites on our scalable cloud hosting infrastructure, to find out more please read about our web hosting services.

Do you offer "back-end" programming services?

Yes, we are able to cater for all aspects of website / web application projects from design through to complex database driven programming, please contact us to discuss your requirements.

Do you provide graphic design and print design services?

Yes, besides web design and build, a proportion of our work is also graphic design. So we can provide you with a corporate identity, logo, business cards, letterheads, compliment slips, brochures, exhibition graphics, vehicle livery and any other requirements you may have.