Hand In HandRegistered Charity
Long-term client Hand In Hand is a registered charity based in Witham, Essex and provides much-needed support to vulnerable children and young people in Africa.
- Platform
- Craft CMS
- Location
- Witham, Essex, UK
- Client since
- 2008
The final product
Screenshots showcasing the responsive design across devices.
The Brief
Hand In Hand have been a client of ours since 2008 and their existing website was one we’d built in 2014 and had reached then end of its useful life.
The charity had been through an number of changes in the years since launching their last website, most notably the introduction of a new CRM system, eTapestry, that was being used to handle a number of day-to-day customer engagements and donations.
The project brief outlined the need for a full redesign and redevelopment using a modern content management system and multiple integrations with the new CRM system to provide efficiencies for staff.
What we did
The new site has been built from the ground-up using Craft CMS version 3.4, making use of the latest feature and improvements available to both content editors and developers alike.
The design was conceived from scratch and strives to complement and extend the existing branding and colour palette, utilising the warm and friendly aspects of both to try to engage with visitors both new and old and draw them into the site and towards the main CTA of donating either regularly or as a one-off.
The team at Hand In Hand are incredible happy with the new site, the look and feel is modern and stylish and the editing process Craft CMS makes adding content a doddle as well as providing a wealth of design control and creativity that the previous version of the site just didn’t have.
The multiple integrations with the eTapestry CRM - one-off donations, regular donations and newsletter sign-ups - makes best use of their investment in the CRM and provides invaluable customer insights that help to make the charity a more effective business to the benefit of all involved.
Key features
The components and capabilities we delivered.
eTapestry CRM Integration
Multiple integrations with the eTapestry CRM handling one-off donations, regular giving and newsletter signups.
Online Donations
Streamlined donation process for both one-off and recurring contributions, connected directly to the CRM for reporting.
Modern Craft CMS Build
Built from the ground up on Craft CMS 3.4, giving editors complete design control and a significantly improved content editing experience.
Thank you to the Enovate team for providing us with a new website that reflects who we are and gives clear information. We have appreciated the team’s patience with us during the process and for giving us the guidance required when needed, understanding our lack of knowledge in certain areas when it comes to designing a website!
The new website is now very easy to update and use. Thank you.
Our approach
A proven process tailored to this project's unique requirements.
Discovery
We start by understanding your goals, audience, and constraints. Through workshops and research, we define the project scope and success criteria.
Strategy & Wireframing
We map out the user journey and information architecture. Low-fidelity wireframes let us test ideas quickly before committing to design.
UX/UI Design
Visual design that balances aesthetics with usability. We create interfaces that look great and guide users effortlessly toward their goals.
Development
Clean, well-documented code built on proven frameworks. We develop iteratively, sharing progress regularly so you're never in the dark.
Quality Assurance & Launch
Rigorous testing across devices and browsers. We handle deployment and ensure a smooth launch with minimal disruption.
Ongoing Support
Our relationship doesn't end at launch. We provide proactive maintenance, security updates, and responsive support to keep your product thriving.
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